At InnLink, we realize that hotel companies have individual styles of conducting business, and we embrace those differences. Flexibility is one asset that sets InnLink apart from other reservation service providers. InnLink adapts to meet the needs of each of its customers by learning the differences that set you apart.

• Private label reservation services, 24 hours per day, 7 days per week by InnLink's highly trained sales agents
  
• Customized guest greeting and sales script
  
• Immediate access to hotel database information, rates, and availability
  
• InnLink provides confirmation and cancellation numbers
  
• Multiple reservation delivery options including one-way and two-way interface transmission to your hotel's property management system (PMS)
  
• All sales agents are trained to close the sale and book the reservation
  
• Dedicated call operation team leaders and managers
  
• Cross-property/brand sales with brand/property approval and participation
  
• Automated call forecasting used for peak coverage scheduling
  
• Formal call monitoring program with customer feedback
  
• Scheduled call quality and service reviews
  
• Toll-Free Support Line
  
• On-site technology support
  
• On-site call operation support provided by team leaders
  
• All aspects of support available 24 hours per day, 7 days per week
  
• Personalized attention
  
• Guaranteed response and resolution